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Refund Policy

Refund Policy

Thank you for shopping with us. We strive to provide you with high-quality products/services and excellent customer service. If, for any reason, you are not completely satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds:

  • Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 3 days of receiving your order with photographic evidence.

  • Incorrect Products: If you receive an incorrect product, please contact us within 3 days of receiving your order.

  • Digital Products: [Specify conditions for digital products, e.g., "Due to the nature of digital downloads, refunds are generally not offered. However, exceptions may be made for technical issues preventing access."]

2. Non-Refundable Items:

  • [List any non-refundable items, e.g., "Personalized items," "Sale items," "Downloadable software after activation," "Gift cards."]

3. Refund Process:

  • To initiate a refund, please contact us at 3dmadeparts1@gmail.com with your order number and reason for the refund request.

  • We may require you to provide photographic evidence or return the product for inspection.

  • Once your return is received and inspected, we will send you an email to notify you of the approval or rejection4 of your refund.

  • If approved, your refund will be processed,5 and a credit will automatically be applied to your original method of payment within [Number] business days.6

4. Return Shipping:

  • If the return is due to a defective or incorrect product, we will cover the return shipping costs.

5. Exchanges:

  • If you wish to exchange an item, please contact us to determine if an exchange is possible.

  • Exchanges are based on availability.

6. Time frame:

  • Refund requests must be made within 3 days of the product delivery date or service delivery date.

7. Contact Us:

8. Changes to this Policy:

  • We reserve the right to modify or update this refund policy at any time. Any changes will be posted on this page.

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